Most orders received by 11 am EST are shipped same day.
We ship most orders via FedEx Ground, FedEx Home Delivery or USPS. Larger orders may ship via LTL carrier. Click here for a FedEx zone map.
We offer free standard shipping. If you want to receive the order faster than 3-5 business days, you can upgrade the shipping for an additonal charge.
Online purchases can be shipped to destinations within the contiguous United Staes. Please contact us for shipping rates outside of the US.
Yes, the shipping address can be different from the billing address. For security reasons, Black Diamond Coatings may request to verify the address with the purchase.
No, once an order is placed and payment is taken, you cannot cancel your order. If you have any concerns about an order that has already been placed, please contact our customer care team: 1-800-270-4050.
NO, the shipping address cannot be changed after the order has been placed. If you have any concerns about an order that has already been placed, please contact our customer care team: 1-800-270-4050.
After your order is process you will receive an order confirmation number on screen and also by email. Your credit card will be charged when you place the order. The status of your order can be checked in your account.
No, we cannot to ship to post office boxes at this time.