Black Diamond Coatings FAQs

Find the right product

We are committed to your success! This short quiz will help you find the right product to fit your project’s needs.

Where can our products help you?

Use our innovative indoor and outdoor home products for people like you, who expect more.

What is your surface?

  • Tiles

    Including both floor and wall tiles intended for use throughout the house, especially kitchen and bath areas. The most common tile material is ceramic, but porcelain, glass, marble, and granite have also become popular indoors.

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  • Grout

    Most traditional grout is a mixture of water, cement, sand, and optional coloring. These grouts based on natural materials are porous, making them susceptible to stains and damage caused by water, liquids, dirt, mold, and bacteria. There are some grouts that are Epoxy-Based though; they are non-porous, easily cleaned and stain-resistant, so they do not need to be sealed.

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  • Stainless Steel

    Stainless steel is an alloy steel that is resistant to rust, corrosion, and heat, making it a popular material in kitchen appliances and backsplashes. There are a number of different types of stainless steel that differ based on the included metals and amounts.

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  • Carpet

    A floor covering made of woven material. Carpet can be made from all-natural fibers like Wool, but they are most commonly made from modern, synthetic blends of Nylon, Polyester or Olefin.

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  • I'm not sure

    Although our DOMINATOR line of sealers work on bare concrete, the surface does not have much color to enhance, thus more often than not the most desirable finish is the natural look of the AQUA X-11.

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Grout

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What would you liking to do with your --selected-value--?

Are the --selected-value-- polished or glazed?

  • If your --selected-value-- is polished, we do not recommend sealing your surface…

Would you like to enhance the color of your tiles?

  • If your is polished, we do not recommend sealing your surface…

  • If your is polished, we do not recommend sealing your surface…

  • If your is polished, we do not recommend sealing your surface…

Do you want to add shine or a matte finish?

What is your surface?

Scroll through the thumbnails for each surface listed and click on the (i) icon for more information to help decide what type of surface you have. Please don’t hesitate to call and chat if you are unsure.

  • Concrete Pavers

    Decorative pavers cast from cement come in a wide variety of looks and sizes that can sometimes mimic natural stone or brick. They can be porous or dense, depending on the manufacturing methods and aggregate used. Check with us if you’re uncertain about your surface.

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  • Decorative Concrete

    Also referred to as Stamped or Stained, Decorative Concrete is either poured like a traditional slab and then treated with additional decorative touches before the concrete dries – adding texture, dimension and color; or, it can be created as an overlay on an existing concrete surface. Porosity can vary, depending on post-installation treatment.

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  • Bare Concrete

    This is the standard concrete of your Driveway, Sidewalk, or plain patio slab. Broomed finishes can be porous or dense (e.g., higher strength mixes are denser); smooth troweled finishes typically make the surface denser; and a polished concrete surface can be very dense and should be treated like Natural Stone.

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  • Natural Stone

    The most popular Natural Stone surfaces include Flagstone, Fieldstone, and Bluestone. Natural stone can vary in hardness and density, so be sure to check with us if you’re using something less common.

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  • Travertine

    A type of Natural Stone, Travertine comes a in a wide variety of soft, natural colors; this stone is very dense.

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  • Aggregate

    Aggregate (or Exposed Aggregate) surfaces can include a variety of additional materials pressed into cement-based pavers – pebbles, glass, shells, and more; or traditional exposed aggregate concrete exposes the aggregate mixture through a chemical process.

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  • Clay Pavers/Fired Bricks

    This includes clay-based bricks, Chicago brick pavers (also called Burnt Clay) and Saultilo Tiles, which are unglazed clay tiles. If your “bricks” are primarily sand lime or cement instead of clay, please give us a call for specific advice.

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  • Faux Stone

    Also known as Synthetic, Manufactured or Veneer, Faux Stone is typically used as stacked stone to mimic popular natural stone colors, textures, and patterns, but they are instead made from molded concrete. Polypropylene (plastic) faux stone tiles do not need to be sealed.

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  • Mulch

    Mulch is used to conserve soil moisture, inhibit weeds, and increase the visual appeal of landscaped area. The most common types are Pine Bark, Pine Straw, Cypress Bark and Rubber Mulch.

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  • I’m not sure

    Although our DOMINATOR line of sealers work on bare concrete, the surface does not have much color to enhance, thus more often than not the most desirable finish is the natural look of the AQUA X-11.

    Close

Grout

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent cursus mauris quis urna euismod feugiat. Quisque non odio est. Quisque pharetra dignissim magna, sed sagittis eros egestas a. Praesent vulputate eget mauris vel tempus. Nunc quis tellus diam. Nullam eu urna pellentesque quam tincidunt efficitur. Donec consequat sagittis tellus id dapibus. In placerat ultrices ex, vitae pretium ante pretium in. Maecenas pellentesque ex vitae magna fringilla pellentesque. Pellentesque quis eros a lorem lacinia elementum non in dolor. Etiam eu commodo tellus.

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What would you like to do with your --selected-value-- surface

  • If your outdoor surface is --selected-value--, we do not recommend sealing your surface…

What type of finish would you like on your surface?

Please note that different surfaces will naturally produce different amounts of gloss. Darker and smoother surfaces will produce a much higher gloss than lighter, more porous surfaces.

  • High Gloss/Wet look

    This finish will add a high sheen and will provide your surface with a color-enhancing wet look (as if you sprayed your pavers, concrete, or stone with water).

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  • Low Gloss/Satin Look

    This finish will add a low sheen and will provide your surface with a color-enhancing wet look (as if you sprayed your pavers, concrete, or stone with water).

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  • No Gloss/Wet Look

    This finish will not add shine, instead it will provide your surface with a color-enhancing wet look (as if you sprayed your pavers, concrete, or stone with water).

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  • Natural Finish

    Although our DOMINATOR line of sealers work on bare concrete, the surface does not have much color to enhance, thus more often than not the most desirable finish is the natural look of the AQUA X-11.

    Close
  • I'm not sure

    Although our DOMINATOR line of sealers work on bare concrete, the surface does not have much color to enhance, thus more often than not the most desirable finish is the natural look of the AQUA X-11.

    Close

Grout

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent cursus mauris quis urna euismod feugiat. Quisque non odio est. Quisque pharetra dignissim magna, sed sagittis eros egestas a. Praesent vulputate eget mauris vel tempus. Nunc quis tellus diam. Nullam eu urna pellentesque quam tincidunt efficitur. Donec consequat sagittis tellus id dapibus. In placerat ultrices ex, vitae pretium ante pretium in. Maecenas pellentesque ex vitae magna fringilla pellentesque. Pellentesque quis eros a lorem lacinia elementum non in dolor. Etiam eu commodo tellus.

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Are your joints between 1/8 of an inch and 4 inches in width?

Please note: In joints narrower than 1/8 of an inch, the sand does not have enough room in the joint to create a strong bond. In joints wider than 4 inches, there is too much surface area

Do you have at least one inch of depth in the joints?

Please note: When there is not at least one inch of depth in the joint, there will not be enough sand present in the joint to create a strong lasting bond.

  • If your is polished, we do not recommend sealing your surface…

Do you have a base underneath the pavers that allows for good drainage?

Proper sloping and drainage should be used as necessary. Polymeric sand is not for use on constantly wet or submerged surfaces. Click here for more info.

  • If your is polished, we do not recommend sealing your surface…

Do you have any areas where water runoff is present?

A large amount of water in one concentrated area from water runoff has the ability to wear down the sand over time and can even cause wash-out.

Not sure?

Get in touch with one of our product experts who will be able to help you find the right product.

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Your Result

Your Results

Result Product Image Result Product Image Result Product Image

Low Gloss Sealer

Wet Look, Low Gloss Paver Sealer

  • Fast drying
  • Professional Grade
  • Screatch & Stain resistant
  • Color enchancing
Result Product Image Result Product Image Result Product Image

Low Gloss Sealer

Wet Look, Low Gloss Paver Sealer

  • Fast drying
  • Professional Grade
  • Screatch & Stain resistant
  • Color enchancing
Result Product Image Result Product Image Result Product Image

Low Gloss Sealer

Wet Look, Low Gloss Paver Sealer

  • Fast drying
  • Professional Grade
  • Screatch & Stain resistant
  • Color enchancing

Don’t forget to check out the Coverage Calculators available on the individual product pages, to find out how much to order.

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General Information

Pavers, and other hardscape surfaces, can be beautiful, but all will be subject to conditions that may mar that beauty.  Protecting your hardscapes with quality sealers can inhibit fading, make maintenance much easier, stabilize the sand joints, protect the hardscape and grouted joints from stains – all generally making your hardscape a more beautiful and livable space.

Water-based sealers tend to be more environmentally friendly than solvent-based sealers.  Water-based sealers have low VOCs (volatile organic compounds that harm the ozone), tend to be more forgiving in application and how they wear, and tend to have a mild odor when being applied, which is less irritating to the applicator and homeowner.

Efflorescence is a naturally occurring condition with all concrete products, which will usually correct itself with time and exposure.  STAIN MAGIC is very effective at removing efflorescence from pavers.  Sealed pavers may require stripping sealer prior to removing efflorescence. More information is available on our website at http://blackdiamondcoatings.com/efflorescence-on-pavers/.

Check with your specific paver manufacturer on their recommended time before sealing.

Our sealers are designed for pool water contact.  If excessive amounts are spilled into the pool, turn off pool pump and contact your pool professional.

Regular maintenance and cleaning with a non-acid based cleaner such as THE BOSS works well.  Do not pressure wash the surface for at least 45 days to allow the sealer to cure, although using a spray hose attachment is acceptable.  Do not use bleach or other harsh chemicals on the surface or you may damage the sealer.

The color-enhancing sealers will typically last 2-3 years, with the shine and color-enhancement not lasting as long as the protective quality of the sealer.  The natural-appearance sealers will typically last 5 or more years.  A variety of factors influence the longevity of the sealer; sealer application, residential vs. commercial, sun exposure, environmental conditions, volume of traffic, frequency of cleaning and chemicals used.  We add the most advanced UV additive on the market to ensure longevity in the harshest environments.

The coverage rates vary for each sealer product.  Some sealers may only need to be applied as one-coat, and some sealers may need two or more coats, depending on the type of hardscape, the surface porosity and application method.  See the technical data sheets for each product, as well as information on different types of hardscapes referenced in this FAQ.

We recommend the following equipment:

- We recommend applying sealers with a sprayer to ensure thorough coverage with a light hand, as it can be easy to apply too much product when rolling the entire job. There are a variety of sprayers on the market that work effectively.  The key is to have a consistent spray pattern that produces a 0.5 gallon per minute outflow of sealer (some contractors may prefer a 1.0 gallon per minute outflow).  Our color-enhancing sealers should have a lighter spray result than some other competitive sealers.

- Have a 3/8” or ¾” lint-free roller available, depending on the surface type to use for any back-rolling needs (e.g., puddling, smoothing sealer on a smoother surface) or for pool coping.

- For pool coping or tight areas, use a paint roller or sponge brush work, taking care to cover the entire surface with an even coat; note that most pool coping only requires one coat of sealer.

Our sealers do not make the surface slippery per se.  Some surfaces are prone to be more slippery before sealer is applied.  Therefore, we recommend adding a texture additive (DIAMOND GRIT) if there are areas of concern (e.g., pool decks, stairs) or hardscapes that have a smoother surface that might be more slippery in a stand-alone state.

Not typically.  Tire marks typically only occur from softer tires when turning or fast starts.  Also, freshly resurfaced blacktop roads may leave a residue on the pavers from the tires on freshly sealed surfaces.  This will typically wash off with soap and water.  In certain cases, it may be necessary to pressure wash the surface to remove the residue.  Once the sealer has completely cured (normally in 30 days), this will not occur.  If tire marks do not wash off, a small quantity of denatured alcohol may be used to remove the marks; however, first perform a test spot to check for the desired result.

Yes, our sealers may be used indoors.  You may have increased dry times depending on the indoor climate.  Refer to our data sheets for specific precautions.

The sealers will slow down the mold process and make it easier to clean from surface.  The color-enhancing sealers stabilize the joints and make it harder for seeds to take hold.  No sealer can fully prevent weeds from any surface.

Our sealers make maintenance easier.  However, you should always remove liquids and even leaves, as soon as possible to ensure that they don’t stain the sealer, which will eventually penetrate to the hardscape surface.

You can buy online through our website or Amazon.  If you’re looking for a local distributor, please contact our Customer Care team at 800.270.4050, and we’ll be happy to assist you. 

Product Choice

Becoming a Paver Whisperer is a term we coined regarding letting the hardscape surface tell the applicator what type of sealer and how much of it should be applied.  Not all concrete pavers are designed the same and they have had different histories.  Some pavers may only need one coat of paver sealer, and others may need three coats.  Pavers that have been previously sealed typically don’t require two coats of sealer as quality sealers leave their chemical base in the pores of the paver, even if a film-forming topcoat has worn away.  Clay pavers should not be sealed with paver sealers designed for concrete; instead, they should be treated like natural stone for sealing purposes.

This tends to be a personal preference.  Some customers love the look of their hardscape when wet, which is where the term “wet look” was formed.  “Wet look” may or may not mean a glossy finish, depending on the manufacturer.  Black Diamond Coatings offers different degrees of sheen – from semi-gloss to no gloss, depending on the customer’s preference. 

Note that many of the lighter hardscapes (e.g., white, ivory, light gray) may not benefit from a color-enhancing sealer, when the owner may prefer the natural appearance.  In this case, consider the AQUA-X natural-appearance sealers.  As with all products, we recommend applying a test area prior to application to ensure the desired results will be achieved.

 

Always test the chosen sealer on a small, inconspicuous area (at least 4 square feet) prior to sealing the entire project to ensure your satisfaction with the results.

Yes. Certain concrete pavers are very dense (e.g., concrete pavers with shells, wet cast pavers, some commercial grade pavers), therefore, they cannot absorb as much paver sealer as typical pavers.  Depending on the paver product, we recommend using our STONE+ or AQUA-X 11 or one coat of a paver sealer.  Please contact our Customer Care Team prior to purchase and application with any questions on your specific scenario.

Yes.  Our products are ideal for most masonry surfaces.  STONE+ or AQUA-X 11 are ideal for natural or faux stone and clay products, as these surfaces tend to be denser, acting like many natural stone surfaces.   We don't recommend using STONE+ inside as it takes a long time to dry in an indoor setting.

Application

For the color-enhancing sealers, we recommend allowing 24 hours for heavy foot traffic and 48 hours for vehicular traffic. The sealer will be dry to the touch typically within 4-8 hours.  Drying time can vary based on environmental conditions (e.g., rain, sun, humidity).  If the product remains tacky for an extended period of time, it is an indication of the product being over-applied.  In this case, longer drying times are necessary for product to completely dry. 

For the natural-appearance sealers, we recommend allowing at least an hour and be visibly dry before reopening to traffic. 

This is a result of over application of the product. The sealer will take longer to dry, but it will dry. If time is an issue, pressure wash the surface to remove excess product. We recommend reading the Application Guide or watching the application video prior to the initial application in order to make sure the product is applied properly. If you have any questions prior to application, please contact our Customer Care team for assistance.

The color-enhancing sealers can be applied to damp surfaces if there is no standing water.  However, it is recommended to have the surface as dry as possible to ensure the product will absorb thoroughly. 

The natural-appearance sealers should be applied to dry surfaces to get full penetration of the sealer into the surface.

No, when applied properly, our sealers will not turn white.  Generally, two conditions may cause a white haze to appear on the surface:

- If the sealer is applied too heavily, it will cause increased dry times; exposure to moisture during this period will cause the sealer to haze. Once the sealer dries, the haze will disappear;

- OR, If the product is applied (at recommended coverage rates) and it comes in contact with moisture (e.g., rain, high humidity, morning dew before it is completely dry), cloudiness may occur. Once the product has had sufficient time to dry, this will not occur. If the surface is allowed to dry after the exposure to moisture, the sealer will continue to dry clear resolving the cloudy condition.

Streaking generally occurs when the product is applied in an uneven manner. To avoid this, apply sealers with a sprayer.  Then, back roll the product (keeping a wet edge) after spraying will help prevent streaking.  On products and surfaces needing more than one coat, apply the second coat of product in the opposite direction of the first.  This will generally correct the issue.

We always recommend protecting surfaces not intended to be sealed as part of the preparation steps.  However, accidents happen and removal is easy with a cloth or sponge while the sealer is wet.  Typically, denatured alcohol, mineral spirits, or xylene will remove dried sealer.  Depending on the surface that is at issue, you may need to contact the manufacturer to ensure that any of our recommended removal products won’t have an adverse effect (e.g., paint manufacturer).  As always, we recommend testing the removal method on an inconspicuous area first.

No, if you are resealing using the same Black Diamond Coatings product.  However, if sealing over an older sealer or solvent based sealer, stripping may be necessary if sealer remains on the surface.  Remember that the chemical closest to the hardscape will fail first, so old sealer remaining on the surface prior to sealing with any of our sealers will potentially “push” the new sealer off.  If you decide to strip your hardscape surface, strippers designed to remove paint will work.  Follow the manufacturer’s application instructions, and ensure that all stripper is completely removed from the surface prior to sealing.

Refer to our DIAMOND GRIT application instructions on the product page here. http://blackdiamondcoatings.com/products/diamond-grit/. Clean your sprayer after application as you normally would.

It depends on the cleaning need of the hardscape.  You can use a general cleaner or degreaser if you have oil stains. Always test any cleaners in an inconspicuous area before using on the entire project.  Long-term stains may not be able to be fully removed.

Yes you can. We recommend a very light coat because the paint absorbs sealer different than the concrete. You don't want the sealer to puddle on the surface from over application. 

Weather Conditions

If a light rain occurs more than an hour after sealing, then there should not be any issues. The color-enhancing sealers may turn white, but they will dry clear once the moisture escapes.  If a heavy rain occurs within a few hours of sealing, then some of the color-enhancing sealer may be washed off the surface since these sealers form a film on the surface.  In either scenario, the penetrating, AQUA-X sealers should not be affected.

Sanding

Yes, if the sand is not a polymeric sand.  If you’ve installed polymeric sand, refer to the manufacturer’s direction on the cure time of the sand prior to sealing.  With our DOMINATOR Polymeric Sand, we recommend a short waiting period after installing the sand before sealing.  You want to ensure that no sand has been inadvertently left on top of the paver surface.  If you seal immediately after installation, then you’ll seal the sand into the paver. 

Polyhaze is dust left over on top of the paver from polymeric sand.  Refer to the specific polymeric manufacturer on their removal methods.

Yes, our color-enhancing sealers are joint stabilizing.  The advantage these sealers offer is hardening the joint sand with a crust on the surface, which will not come out of the paver joint under typical rain conditions.  When pressure washed, the sand can be removed and refreshed when re-sealing the pavers in a few years.

This is optional if the interlocking nature of the pavers is still intact.  If pavers are loose, re-sanding may be necessary.  If pavers are tight, you may not need to re-sand, and it becomes personal preference.

ENVIRONMENTAL/HEALTH CONCERNS

Refer to our SDS sheets for all safety information.  

No.  Of course, pets should always be kept away from areas being sealed until those areas are dry.