Taking you one step closer to your dream landscaping

If you’re unsure about which product is right for your needs, please reach out to our friendly Customer Care team at 800-270-4050 before placing your order. We’re happy to walk you through the best options and recommend reviewing all available product info (like Technical Data Sheets and FAQs) beforehand. Your success is our success

Estimated delivery dates are not guaranteed. For full details, check out our Shipping FAQs.

Orders can be canceled up until processing begins—which happens fast! Most in-stock orders placed before 1 PM ET ship the same business day from our Florida facility.

To cancel, please call us right away at 800-270-4050. Due to high email volume, we recommend calling instead of emailing to ensure your request is handled in time.

If you received a damaged or defective item, we sincerely apologize. Please contact us within 7 days of delivery, and we’ll send a replacement at no charge.

We accept returns of unopened, unused products in new condition within 30 days of receiving your order.

• Return shipping is your responsibility, but we’re happy to provide a prepaid return label and deduct the cost from your refund.
• To request a return, call us at 800-270-4050.
• For returns valued over $100, we recommend using insured, trackable shipping with a signature confirmation to avoid lost packages.

📦 Please use secure packaging to prevent damage during return transit.
💡 We always recommend ordering a sample first to confirm the product is a good fit for your project.

Note:

• Only regular-priced items are eligible for a refund.

Sample sizes, special orders, and discounted products (including contractor or distributor pricing) are not refundable.

Once we receive and inspect your return, you’ll get an email confirming whether your refund has been approved. If approved, your refund will be issued to your original payment method within 5 business days.